Testimonials
Testimonials on Stearns & Foster, Simmons, and Sealy Mattresses.
Here is what our customers have to say.
I went to a few stores around where I live. In each store, it was about the same. A sea of mattresses. Obnoxious or clueless salesmen, just out for the buck. When I asked a question about what was "inside" the mattress, I usually got a vague answer, or some jibber jabber that I don't even think the sales guy believed. One place had mattresses at double the price, but they looked and felt so much cheaper. Then, I went to another store, and they had decent mattresses at reasonable prices, but I was paranoid because I was thinking maybe the deals were too good to be true??? I wasn't going to buy anything until I felt comfortable KNOWING what I was getting. The only place that gave me honest answers, were polite, knowledgeable and patient was MattressHotline.com. I called there, and I was able to get the information I needed to make an informed decision. I bought the right mattress for me, and it wasn't because some mattress had a pretty cover or there was a one-day sale and I needed to make a decision right away. There were no high-pressure sales tactics, and the best part is, I got the mattress for $300 less than I found it anywhere else. Thank you, MattressHotline!
Cathy (September, 2012)
This is my third mattress purchase from MattressHotline. The result is always the same - one happy customer! I have been buying my mattresses from MattressHotline since 2006, and I have never been disappointed. I thought after my third mattress purchase, it was time to publicly say thank you!
Trevor (July, 2012)
Latex mattresses? Foam mattresses? Memory Foam mattresses with Gel? What does all this mean? I was totally confused. I knew this coud be a very expensive mistake if I chose wrong. I first tried going to Macy's to figure out what I needed. Their salesperson was totally pathetic. It took 20 minutes to even get her to come over to talk to me. Then I went to Sleepy's and had just the opposite thing happen - they were on me like white on rice! SO pushy, obnoxious and desperate! After that, I gave up and it took me another month to start my search again. This time, I figured I would start online and see what I could find out. Well, it wasn't much better there. Most of the sites are filled with too much information which seems contradicting and confusing. When I was about to give up YET AGAIN, I found Mattressholine. I figured what the heck, I will give them a call. I was pleasantly surprised! Attentive, patient and really interested in helping me choose what would be best for me and my pocketbook!!! After a few conversations with Jeff, I knew that I was making the perfect choice. I made my selection, the mattress set was delivered when they said it was going to be delivered, and I've been sleeping soundly ever since. Mattresshotline, YOU ROCK!
Allyson (March, 2012)
There are so many choices out there for buying a mattress. I started reading what other people said about MattressHotline, and I thought I would give them a call. I am glad I did. These guys are pros. They know all of the in's and out's of mattress buying, and they were able to give me the information I needed to come up with the best mattress for me. I even called a few of the other mattress retailers out there, just to see how they compared. I can tell you this - MattressHotline DOES have the lowest price. I spent $500 LESS than what another sales guy at another mattress website said was "their drop-dead lowest price that couldn't be beat anywhere". Next time I need a mattress, it's a no-brainer where I'll go.
Justin (January 2012)
I just want to tell you how pleased I was with my purchase. I bought an expensive TempurPedic mattress about 3 years ago, and since that time, I had been trying to convince myself that since I paid all that money for that mattress, it must be the best for me. I finally broke down and realized that even though I spent over $3000, I had made the worst decision EVER. So with a lot of hesitation, I started looking again for a new mattress. I am SO GLAD I found your site. I called and talked to a salesperson that completely understood my predicament and he worked with me to figure out what I REALLY needed to have a restful night's sleep. AND.... I spent a lot less than the TempurPedic. I can't thank you guys enough. Finally, I don't have to take 20 minutes in the morning to stretch myself out from all of the soreness from sleeping on that Tempurpedic! I jump out of bed and am ready to take on the day! Such a difference and I have MattressHotline to thank!!!
Leslie (October, 2011)
The service and attention to detail that I received was impeccable. When I started researching mattresses, I came across this site and thought I would give them a call. Boy, I was glad I did. There was so much more to consider when you buy a mattress than I had ever thought. I hadn't bought a mattress in about 10 years, and so much had changed since I bought my old Stearns and Foster. Each and every question I had was answered completely and I found this company to be not only very reputable, but very caring and knowledgeable. I would highly recommend MattressHotline to anyone in the market for a new mattress.
Keith (September, 2011)
I was completely confused. I had no idea what to buy, so I started reading online and that just made me more confused and unsure as to what I should be doing. That was, until I called Jeff at MattressHotline. This guy knew what he was talking about and he broke it all down for me so that I could make the best decision for me and what I could afford. I am thrilled with my new mattress. Thanks so much, Jeff!
Sharon (June, 2011)
I have had some bad experiences buying mattresses, so when I needed a new mattress for our master bedroom, I dreaded the prospect of having to shop for another mattress. I was pleasantly surpised when I came across the MattressHotline site. First of all, the site was clean and easy to read and understand. They give you all the information you need about each of the mattresses so you can comparison shop. When I had questions, I called and talked to Jeff and he couldn't have been more helpful and friendly. Then, when I looked around at the prices for the same mattress at other websites, I saw how much I was saving by buying from MattressHotline.com. If you need a mattress, I would definitely recommend them.
Randall (February, 2011)
I knew I needed a new mattress, but I was nervous about spending a lot of money for something that wouldn't be comfortable. I have herniated discs and am in pain every day. I called Mattresshotline and the sales guy was wonderful. He understood the situation and he was able to give me recommendations to choose from. He knew which mattresses would be best for my disc situation. He was very patient and understanding, and he listened to me. He just wasn't a 'saleperson' trying to make the sale. He really cared to match me up with the best mattress for my condition. I decided to purchase what he suggested and it was the best decision I have made in some time! I am sleeping better than I have in years. I can't thank him enough. If you need a new mattress, MattressHotline is the place.
Perry (November, 2010)
I am on a budget. I didn't have that much to spend, but I wanted the most value for my dollar. I talked to the salesperson, and he was able to explain to me the difference between each of the mattresses. He educated me on what I should be looking for in a good quality mattress. The best decision I made was to buy from Mattresshotline. I got the best I could get for the money. Their prices are the lowest.
Albert (July, 2010)
With so many options and choices, I didn't know what to do. I called MattressHotline. I am so glad I did. I saved a $1000 for a mattress I was getting ready to buy at Sleepy's!!!!!! These guys are the real deal. If you want to buy a mattress at the absolute lowest price, MattressHotline is the place to buy.
Gail (March, 2010)
I was really confused. I saw all of this information on blogs, talking about whether I should be buying latex or memory foam mattresses. Some say memory foam is the greatest thing, other blogs say memory foam mattresses are crap. I was really glad I called MattressHotline. They cut threw all of the hype and marketing and were really knowledgeable. I am sleeping better than I have in years. I would definitely recommend them to anyone who needs a new mattress.
Todd (January, 2010)
I was kind of skeptical to buy a mattress from an internet company, but all of that changed after my first phone call speaking to Jeff. He really knows mattresses and he took the time to work with me to figure out what was best for me and my budget. I couldn't be happier with my purchase. Thanks Jeff!
Elliott (November 2009)
Wow! You guys really have the best prices on mattresses and the selection that I was interested in. Will definitely recommend you to my friends and neighbors!
Maddy (October 2009)
"I wanted to make you aware that we are very happy with our latest mattress purchase from you of the Stearns and Foster Bed. We appreciated having the option to utilize the comfort guarantee and I want to thank you for your very excellent customer service. Special thanks to Paul as he was always very pleasant and helpful which we appreciated as we had been initially very apprehensive about doing an internet purchase for a mattress."
Thanks again,
Daniel (August 2009)
"I just wanted to follow up and let you know how happy we are with our purchase from MattressHotline.com. Both my wife and I are having some of the best sleep ever. While visiting some out of town friends we fell in love with their bed [which turned out to be a Stearns & Foster, Oasis Spring Free Latex they had purchased 6 months earlier]. I spent the next 2 months going to every matress store in Austin TX and searching the web to find the exact same bed. I wish I had made the one phone call to you first. None of the mattress stores carried the set we wanted and only one other online retailer did [and there I left a message which was not returned until I called back a second time]. Not only did you answer on the first call [and every call], you knew exactly the set I was talking about and beat their price by over $100. I must say it was a pleasure doing business with you and I hope your business prospers. You certainly deserve it. Thanks again.
Rod & April (March 2009)
"Hi. I just wanted to write a quick email to compliment your customer service. Everyone I spoke to was so helpful and honest. I especially wanted to thank Jeff for his help.I will be sure to send my friends and family(and strangers in the mattress store, lol) to your website. Thanks again."
Karen (August 2007)
"I just wanted to say that the guys that delivered my mattress today were VERY PROFESSIONAL. They delivered the mattress to me in Bethesda, Maryland today (March 30th) at 11:00 (I'm telling you this because I can't remember their names). I would be very happy if you could pass this along to their delivery manager -- they need to hold on to these guys because they were great!!!
I also found the person I worked with on the phone during my purchase to be very knowledgable and very helpful as well. An all around great experience. I will make sure to recommend your service to my friends."
LuAnne (March 2007)
"Thank you for your help and guidance in our Sealy mattress purchases. The delivery men were prompt and courteous. Your website is wonderful!"
Marilyn (March 2007)
"I just wanted to say thank you for GREAT customer service! I received my bed set last weekend and it is GREAT! I will for sure recommend your company to my friends!"
Kristin (December 2006)
"Awesome that is all there is to say. My experience with your company has been extremely pleasurable. Info provided was dead on accurate, phone call confirming delivery was received as promised. Delivery was as planned. I will recommend mattress hotline to all my friends!"
John (November 2006)
"Thank you. The delivery date was perfect!!! I want to let you know that your prices were the cheapest!"
Veronica (November 2006)
"I just want to thank Jeff for an amazing customer service experience when purchasing my mattress/box set earlier today. After three months of shopping around, I finally came to the right place and I am saying this before even having my set delivered. I am confident that there will be no issues, and have never had such a positive buying experience before. Jeff was extremely helpful and patient with me and definitely left an impression. I will recommend anyone buying a mattress to come to MH first and speak to Jeff. Thanks again!"
AK (October 2006)
"Thank you for your attention to this matter. It has been a pleasure doing business with your organization. I spoke with Jeff who was more then helpful, courteous and professional. You have made the purchase of my mattress a wonderful experience and I will recommend your services to my friends."
Robert (May 2006)
“I just wanted to let you know that Mr. Keen represents your firm very well. He was extremely helpful (and funny) when I spoke to him last week and patient answering many of my questions. Because of his attentiveness, when I decided to purchase my mattress, I made sure that I called him back to work with him specifically. As you know, I could have purchased the same product from one of your competitors but decided that I wanted to work with Dick. When I called back this week, he remembered me and we picked up right where we left off with our last conversation. He is a true gem and I truly appreciate his assistance.”
Joy (August 2005)
“I just wanted to thank you for all your help in helping us decide on a new mattress. I bought the Beautyrest Eurotop Carmel (from you) and I am really enjoying it. We have only slept in it for a week but are so happy with it. I used to wake up once during the night but have not done so since receiving the bed. It is so comfortable and at the same time gives us nice support. One again, thanks for your help.”
Mike (October 2005)
“Andrew, I worked with Jeff at MattressHotline. They have the same beds as everyone else and you won’t find lower prices for S&F beds. I did a lot of research on this (went to every online shop and went offline as well). The difference between these guys and other mattress resellers is the level of customer support and flexibility they provide (they were proactive with the problem with my order, which is almost unheard of these days). I have actually only experienced this level of customer services at Dell. If you are going to buy a bed, and they offer it, you should but it from Mattresshotline. I found that going to Macy’s to test beds and then buying via Mattresshotline was a good approach. I am cc’ing Jeff from Mattresshotline because he should hear this. I think I get a referral fee if you buy from these guys, but I’m really not interested in it. I am willing to lost $50.00 to be part of their fan club.”
Greg telling a friend about us (March 2005)
“Our very satisfying experience with Mattresshotline began with our first phone call with Jeff. He was very knowledgeable, gracious and helpful. He followed through on everything he promised to do. Coupled with the excellent product line and price, the absence of sales tax and delivery fees made it very easy to expand our original order from one new mattress to three.”
Frank (January 2005)
"Just wanted to thank you for offering such fantastic service!! The beds arrived and were setup without a hitch! May be in
